Welcome to Moventrax. These Terms and Conditions (“Terms”) govern your access to and use of our website https://moventrax.org (the “Site”) and the services provided by Moventrax (“we,” “our,” or “us”). By accessing or using our Site or services, you agree to comply with these Terms. If you do not agree to these Terms, you must not use our Site or services.
1. Use of the Website
You agree to use our Site for lawful purposes only. You may not:
- Violate any applicable laws, regulations, or third-party rights.
- Attempt to gain unauthorized access to our Site, services, or systems.
- Interfere with or disrupt the operation of the Site or servers.
- Use automated tools, bots, or scraping techniques without our prior consent.
We reserve the right to suspend or terminate access to the Site for any user who violates these Terms.
2. Services
Moventrax provides professional cleaning services, including home cleaning, office cleaning, deep cleaning, post-renovation cleaning, and window cleaning.
Service terms include:
- Booking: Services must be booked in advance through our Site, phone, or email.
- Pricing: Prices are subject to change and will be confirmed at the time of booking.
- Cancellations and Rescheduling: Customers must provide at least 24 hours’ notice to cancel or reschedule appointments. Fees may apply for late cancellations or missed appointments.
- Service Limitations: Moventrax is not responsible for pre-existing damage, fragile items, or hazardous materials unless otherwise agreed in writing.
3. Payment Terms
- Payments for services must be made using the payment methods provided on the Site.
- All prices are listed in Canadian Dollars (CAD) unless stated otherwise.
- Late payments may result in suspension or termination of services.
- Refunds will be issued in accordance with our Refund Policy.
4. User Accounts
To use certain features of our Site, you may need to create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials.
- All activities under your account.
- Updating your account information accurately and promptly.
Moventrax is not liable for any loss or damage resulting from unauthorized use of your account.
5. Intellectual Property
All content on the Site, including text, graphics, logos, images, and software, is the property of Moventrax or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
- Reproduce, distribute, or modify any content without our prior written consent.
- Use our logos, trademarks, or branding without authorization.
6. Limitation of Liability
To the maximum extent permitted by law, Moventrax shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:
- Your use or inability to use the Site or services.
- Errors, omissions, or inaccuracies on the Site.
- Loss or damage of property or personal belongings during cleaning services (except as covered under specific agreements).
7. Indemnification
You agree to indemnify, defend, and hold harmless Moventrax, its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from:
- Your breach of these Terms.
- Your misuse of the Site or services.
- Your violation of applicable laws or third-party rights.
8. Third-Party Links
Our Site may contain links to third-party websites or services. Moventrax is not responsible for the content, privacy practices, or policies of third-party websites. Use of third-party links is at your own risk.
9. Termination
We may suspend or terminate access to the Site or services at our discretion, with or without notice, for any reason, including violations of these Terms. Upon termination, your rights to access the Site or services will immediately cease.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario.
11. Changes to Terms and Conditions
Moventrax reserves the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site or services after changes are posted constitutes acceptance of the updated Terms.
12. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us:
- Address: 250 Sparks Ave, North York, ON M2H 2S4, Canada
- Phone: +1 416-991-4019
- Email: [email protected]
By using the Moventrax website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.